{"id":71,"date":"2020-12-30T15:43:03","date_gmt":"2020-12-30T15:43:03","guid":{"rendered":"https:\/\/xfactorbarrelracing.com\/?page_id=71"},"modified":"2023-03-09T11:43:38","modified_gmt":"2023-03-09T17:43:38","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/xfactorbarrelracing.com\/frequently-asked-questions","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<h1>\n\t\tFrequently Asked Questions\n\t<\/h1>\n\t\t\t\t\t\t<h4 tabindex=\"0\">What&#8217;s the difference between a Free and a Pro Membership account?<\/h4>\n\t\t\t<p>While we wish we could provide all of our content to the barrel racing community completely free, the fact is it is there are a lot of costs associated with filming and editing all of the new content we provide each month.<\/p>\n<p>We want to continue to provide the best online barrel racing resources so that people around the world have access to our library of instructional videos and amazing coaches.<\/p>\n<p>Pro Members have access to our entire library of content, online coaching groups, and everything we have to offer. Free Members have access to a small portion of these videos that are ad supported.\u00a0<\/p>\n<p>We hope that you will consider <a href=\"https:\/\/xfactorbarrelracing.com\/signup\">upgrading to a Pro Membership<\/a> to help support us so that we can continue to bring you amazing barrel racing training resources each and every month.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">What do I get with a Pro Membership?<\/h4>\n\t\t\t<p>With your X Factor Barrel Racing Pro Membership you get access to the best online roping resources that you&#8217;ll find anywhere online today.<\/p>\n<ul>\n<li>Over 80 videos including on demand access to barrel racings, PPV livestreams, training videos from the best in the industry, interviews, and more<\/li>\n<li>Our videos cover every aspect of barrel racing including heading, heeling, horsemanship, full ropings you won&#8217;t find anywhere else, and even the mental game<\/li>\n<li>At least 20 new videos added each month to keep you up to date with all the latest\u00a0<\/li>\n<li>Access to our Online Coaching Facebook Groups for Team Roping and Breakaway Roping where you can submit videos of your runs to our coaches Charly Crawford, Ryan Motes, Buddy Hawkins, and Jackie Crawford<\/li>\n<li>Access to all current and future focused roping series including Heading Fundamentals, Heeling Fundamentals, and Horsemanship Fundamentals<\/li>\n<li>Create your own playlist with our &#8220;Favorites&#8221; feature<\/li>\n<li>No ads! Enjoy your videos ad free<\/li>\n<\/ul>\n\t\t\t\t\t\t<h4 tabindex=\"0\">How many new videos are added to X Factor Barrel Racing?<\/h4>\n\t\t\t<p>We are constantly out filming new content from barrel races, instructional videos, interviews, and more. Our goal is to provide you with at least 20 new videos each and every month.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">How do I find out what videos will be coming out soon?<\/h4>\n\t\t\t<p>Check out the latest news on your Member Dashboard after logging in, follow us on social media, and make sure you&#8217;re subscribed to our email newsletter by signing up for a <a href=\"https:\/\/xfactorbarrelracing.com\/create-your-free-account\">Free Account<\/a>.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">Can I request specific videos?<\/h4>\n\t\t\t<p>Absolutely! We are always out filming new content and looking for feedback on what the community wants to see. If you would like to see something specific please email us at <a href=\"mailto:info@xfactorbarrelracing.com\">info@xfactorteamroping.com<\/a> and we&#8217;ll do our best go get it covered.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">How do I reset my password?<\/h4>\n\t\t\t<p>You can reset your password by clicking <a href=\"https:\/\/xfactorbarrelracing.com\/wp-login.php?action=lostpassword\">here<\/a> and following the instructions.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">I forgot my username, how do I find it?<\/h4>\n\t\t\t<p>Your username is also your email address. If you cannot recall your email or are having trouble access your account, please email us at info@xfactorbarrelracing.com and we&#8217;ll help you get things sorted out.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">How do I cancel my account?<\/h4>\n\t\t\t<p>Login to your account and navigate to the &#8216;My Account&#8217; page. You will see a link for &#8216;Cancel Membership&#8217; and you can cancel at any time. We never try to lock you in or prevent you from leaving. If you need help canceling, feel free to contact us at info@xfactorbarrelracing.com.\u00a0<\/p>\n<p>We would love to know why you&#8217;re leaving and if there is anything we can do to make your experience better!<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">When does my membership expire?<\/h4>\n\t\t\t<p>X Factor Barrel Racing has two premium membership options &#8211; monthly and yearly.- both which have recurring payments. Your account will not expire unless you cancel the membership which you can do at any time by logging into your account and clicking the &#8216;Cancel Membership&#8217; button.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">Why do I have a reccurring charge?<\/h4>\n\t\t\t<p>The Monthly and Yearly Premium Membership options are recurring payments that will keep your membership active until you decide to cancel. So if you sign up for a monthly membership option then you will be billed $29.99 each month.\u00a0<\/p>\n<p>This is to help support us as we are constantly working to film new content, provide a better website for you to watch the content, and continue to bring you the best online roping resources.<\/p>\n<p>We don&#8217;t lock you in and you can cancel at any time.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">Why are my videos not playing?<\/h4>\n\t\t\t<p>If you are having a technical issue with a video not playing please contact us at <a href=\"mailto:info@xfactorbarrelracing.com\">info@xfactorbarrelracing.com<\/a> and include as many details as possible about the issue.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">Do you have an app?<\/h4>\n\t\t\t<p>We do not currently have an app for iPhone or Android devices but our website is fully optimized to work on your phone.<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">How do I contact support?<\/h4>\n\t\t\t<p>To contact support email us at <a href=\"mailto:info@xfactorbarrelracing.com\">info@xfactorbarrelracing.com<\/a><\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">How do I advertise on X Factor Barrel Racing?<\/h4>\n\t\t\t<p>Contact <a href=\"mailto:pacefreed@xfactorteamroping.com\">pacefreed@xfactorteamroping.com<\/a> to get information on our marketing options.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions What&#8217;s the difference between a Free and a Pro Membership account? While we wish we could provide all of our content to the barrel racing community completely free, the fact is it is there are a lot of costs associated with filming and editing all of the new content we provide each [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"X Factor Barrel Racing | Frequently Asked Questions ","_seopress_titles_desc":"Hunting for answers is a pain. That&#039;s why we put together the most common questions we get asked about X Factor Barrel Racing, &amp; our answers. 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