Frequently Asked Questions
Everything. There is no “free tier” and no upsell — one membership unlocks the full platform.
You get personal video feedback from 18× NFR Qualifier Lisa Lockhart and NFR Qualifier Tammy Fischer on the runs you submit. You get the full 300+ video training library — searchable by the problem you’re trying to solve, whether that’s a horse blowing past the alley, a shoulder dropping at second, mental game under pressure, or starting a young horse. You get our monthly live Q&A with the coaches. You get free livestream access to top events like the Lonestar Shootout, Royal Crown, and Elder Dodge. And you get the X Factor app for iPhone, Android, smart TVs, plus full web access — including offline downloads for the trailer.
Film your run from the box, the rail, or the practice pen — phone footage is fine. Upload it inside the app or on the website, add a quick note about what you’re working on or what felt off, and send it to the coaches.
Lisa or Tammy watches it personally and replies with specific, written feedback — what to fix, what to keep doing, and the drills to run this week before your next race. Most members hear back inside 48 hours.
No clinic, no travel, no waiting until next spring. The coaching is built around the runs you’re actually making, not a generic curriculum.
Yes. The personal feedback comes directly from Lisa Lockhart and Tammy Fischer. That’s the whole point — and it’s what no other barrel racing platform offers.
Lisa is an 18-time NFR Qualifier with $3.5M+ in career earnings. Tammy is an NFR Qualifier and a master trainer who’s developed multiple champions. They’re not assistants and they’re not bots — they’re watching your video and writing back to you.
The library is broader: video lessons from 4× WPRA World Champion Hailey Kinsel, plus Abby Fields, Emma Abbott, Scamper Cole, Makala Pierce, Dena Kirkpatrick, and more. But your direct coaching feedback is from Lisa and Tammy.
New coaching videos every month, plus our monthly live Q&A call where Lisa and Tammy answer member questions in real time. Add in event livestreams (the Lonestar Shootout, Royal Crown, Elder Dodge, and more) and there’s something fresh in the library most weeks.
If there’s something specific you want to see covered, email us at info@xfactorbarrelracing.com — member requests genuinely shape what we film next.
Both. The library is structured so a 1D rider polishing a finished horse and a youth rider learning to load a green colt are both in the right place.
If you’re newer to barrel racing or coming back after time off, start with the foundational horsemanship and slow-work playlists — those don’t assume you already know the lingo. If you’re competing actively, the run breakdowns, problem-solving library, and the monthly Q&A are where most members spend their time.
Either way, your coaching feedback from Lisa and Tammy is calibrated to where your horse is and what you’re trying to do — not where the platform thinks you should be.
Search inside the app or on the website by the problem you’re solving — “shoulder dropping,” “alley,” “rating,” “young horse loading,” “mental game,” “pre-run nerves.” The library is tagged by problem, not just by trainer or topic.
If you can’t find what you’re looking for, email info@xfactorbarrelracing.com and tell us what the issue is. Often we already have a video on it that just needs a better tag — and if we don’t, we’ll add it to the next filming list.
Yes — X Factor is available as an app on iPhone and Android (download from the App Store or Google Play), on smart TVs through Apple TV, Roku, and Amazon Fire TV, and on the web at watch.xfactorbarrelracing.com. You can also download videos for offline viewing — useful when you’re at a race in cell-service no-man’s-land.
Yes — and we cover it more than any other barrel racing platform. Pre-run focus, alley nerves, the reset breath between barrels, getting your head right when the day didn’t go your way. It’s the part of barrel racing nobody films but every rider deals with.
Members on the monthly Q&A consistently say this is the content that changes their season more than any drill.
Yes — there’s a dedicated track for starting young horses, getting them on the pattern, fixing common early problems, and bringing them along without rushing them. Several library trainers (including Tammy Fischer and Hailey Kinsel) have full development sequences inside the app.
Yes to both. Cancel inside your account in two clicks — no email, no phone call, no “are you sure?” loop. Your access continues through the end of your billing period.
We also stand behind a 30-day money-back guarantee. If X Factor isn’t a fit in the first 30 days, email info@xfactorbarrelracing.com and we’ll refund you.
Reset your password at watch.xfactorbarrelracing.com/forgot_password. For anything else, email info@xfactorbarrelracing.com — a real person on our team replies, usually within a business day.
Gift cards are available — great for birthdays, BFA-qualifier parties, or for the friend you keep telling to “just get it already.”
Not anymore. We had one for years, and we found that members who joined through the trial generally didn’t stick. Members who joined directly stay longer, get more out of it, and get better results — so we built our pricing around that pattern.
Instead of a trial, we offer a 30-day money-back guarantee. Use it for a full month. If it’s not a fit, we’ll refund you. That gives you 10× longer to evaluate it than the old 3-day trial did.